About Seasoned

Do you want to transform the service industry? Seasoned is a fast-growing, well-funded startup focused on making an impact on the service and restaurant industry. Seasoned is the only social community exclusively for service industry workers. Our members use the Seasoned app to get interviews for local jobs and receive daily support and advice from their service industry family. Business owners and managers use our Seasoned Recruit app to hire talented workers in 48 hours or less from our top talent community. We’re offering restaurants something no one else in the market offers - a truly concierge experience to fill their open positions.

We help bring the service industry together to succeed in work and life. No other company seeks to create a place as diverse and dynamic as the industry we serve. We’re looking for people excited about being at the heart of how 10% of the American Workforce thrives.

Job Description & Responsibilities

This is a full-time position focused on driving revenue and providing a “Wow!” experience for Seasoned trial accounts and customers. We’re offering restaurants something no one else in the market offers - a truly concierge experience to fill their open positions. Restaurant managers and owners think about 100 different things a day, with hiring being the most critical. We take a hands-on approach to helping them find the right hires, fast.

Your role as the owner of their experience means you’ll do whatever it takes to fill their openings as quickly as possible, while ensuring an easy and enjoyable process for all. To create a “wow” experience, you will:

  • Understand the restaurants’ hiring needs and what they are looking for in a candidate
  • Call 20-30 paying customers daily and get product feedback
  • Support the success of the product experience in creative ways
  • Work with customers to offer support and training when needed
  • Organize and relay feedback to product team
  • Must have a sales oriented mindset in order to upsell current customers to upgrade or grow more locations
  • Work with the Customer Success Team to optimize customer’s job postings
  • Analyze feedback and report on trends
  • Ad hoc requests to determine value of new product features
  • Ability to work in a startup mindset with multiple moving pieces
  • Understanding of restaurant industry, work, or management is preferred

A successful candidate should:

  • 1-2 years of customer success or account management experience, SaaS company and Salesforce knowledge preferred
  • Be open to working in a startup environment, i.e., willing to wear more that one hat, expect to adapt quickly to change
  • Be a self starter in a remote work environment
  • Be able to work fast and understand the needs of both candidates and customers
  • Be sales oriented and upsell current customers to upgrade or grow more locations
  • Bring a positive attitude and passion for our challenge

Compensation: Competitive and includes benefits, 401k, etc.

Seasoned provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Seasoned complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seasoned intentionally cultivates a workforce community that is inclusive of a myriad of cultural identity dimensions - representing but not limited to race, ethnicity, age, physical and mental ability, sexuality, and gender identity/expression. As a company that prides itself on creating equity and inclusion for our clients, customers, and employees, we understand that making a positive impact on an industry like hospitality requires diverse backgrounds, voices, and perspectives at the table.